Privacy Policy
By using our website and making purchases at Stories by Mia (storiesbymia.se), you agree to our terms of sale and privacy policy. By doing so, you consent to the collection, storage, and use of your personal information in order to provide the service you expect from us.
Data Controller
Stories by Mia AB, Reg. No. 559473-4302
Reimersholmsgatan 57
117 40 Stockholm, Sweden
Privacy and Security
When you place an order with us, you agree that we will store your personal information to process the purchase and deliver your goods. Your data will be handled in accordance with the GDPR, which came into effect in the EU in May 2018, and we ensure that it is handled securely and confidentially.
Why We Collect Personal Data
We collect personal data in order to provide services to you as a customer. This includes:
- To process and deliver your order.
- To provide customer support via email or phone.
- To handle complaints and returns.
- To send order confirmations and delivery information.
- To send invoices for your purchases.
- To send newsletters and offers, with your consent.
- To improve our services and your experience on our website.
The Personal Data We Collect
To manage your order and provide you with the best possible service, we collect the following personal data:
- Name
- Address
- Phone number
- Email address
- IP address (when purchasing)
- Order history
Payment Information
We collaborate with Klarna for payment processing. When you choose Klarna as your payment method, their terms and privacy policy apply. We store information about your purchases in our business system in accordance with accounting laws, meaning the data is stored for up to seven years.
Order Processing and Data Storage
When you place an order, we store the following information:
- Name
- Billing and shipping address
- Phone number
- Email address
- Order number and contents
- Payment and shipping information
Third Parties and Subcontractors
To deliver your goods, we work with various logistics partners and subcontractors. These may process your personal data to the extent necessary to fulfill their obligations to us. The personal data shared is essential for delivery, such as name, address, and contact information.
Storage Time for Personal Data
We store your personal data as long as it is necessary to fulfill the purposes for which it was collected. This includes complying with legal requirements, such as accounting regulations, and to offer support and handle any future inquiries.
Cookies
We use cookies to improve the user experience on our website. A cookie is a small text file stored on your device that helps us, for example, keep track of your shopping cart. If you do not want cookies to be saved, you can change the settings in your browser.
If you have questions about how we handle your personal data or wish to withdraw your consent, please contact us at: info@storiesbymia.se.